Returns & Exchanges
At BeerCo, we strive for complete satisfaction with every brew; however, due to the perishable nature of our products, returns are typically limited to damaged or incorrect shipments. Please notify our team within 48 hours of delivery to initiate a claim for a replacement or store credit.
Return Process
- 1.Inspect Your Order
Upon delivery, check your package for any signs of leakage, breakage, or incorrect items before opening the seals.
- 2.Document Issues
Take clear photographs of the damaged goods and the shipping label to help our quality control team process your request efficiently.
- 3.Contact Support
Email our support team at [email protected] with your order number and the documentation of the issue within 2 days of receipt.
- 4.Receive Resolution
Once approved, we will ship a replacement at no extra cost or issue a full refund to your original payment method.
