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Returns & Exchanges

At BeerCo, we strive for complete satisfaction with every brew; however, due to the perishable nature of our products, returns are typically limited to damaged or incorrect shipments. Please notify our team within 48 hours of delivery to initiate a claim for a replacement or store credit.

Return Process

  • 1.
    Inspect Your Order

    Upon delivery, check your package for any signs of leakage, breakage, or incorrect items before opening the seals.

  • 2.
    Document Issues

    Take clear photographs of the damaged goods and the shipping label to help our quality control team process your request efficiently.

  • 3.
    Contact Support

    Email our support team at [email protected] with your order number and the documentation of the issue within 2 days of receipt.

  • 4.
    Receive Resolution

    Once approved, we will ship a replacement at no extra cost or issue a full refund to your original payment method.